I learnt in the classroom, or by cloning some icons, as well as from my teams and guests. Politicians of different hues and owners of my managed hotels helped hone my skills and provided me with an exposure to social and cultural diversities. While Oberoi Hotels and Resorts was all about a focus on quality and luxury, the decade in Lemon Tree Hotels opened my eyes to the world of differently abled persons and the business model of hospitality with precision and focus. Both companies excelled in their quest for quality and caring experiences for both the internal and external customers, as well as stake holders.
The twin tenures exposed me to learnings about design, brands and branding theories, HR practices-with their myths and benefits. I would love to share these with you or to engage and help you in your journey.
Expanding Horizons
Expanding Horizons
Get ready to join me on a captivating journey as we delve deeper into the world of hospitality, management, design, branding, and project management through a series of podcasts, newsletters, blogs, and LinkedIn posts, where I delve into industry trends, best practices, and personal anecdotes. Soon, I will unveil YouTube podcasts where industry luminaries will share their journey and answer your questions.Together, let's explore the intricacies of our ever-evolving industry, where every insight adds a new layer of understanding.
Embrace this new journey of sharing with me….Yearning for learning should be everyone’s quest-!! Will it be yours????
As a testament to my passion for sharing insights, I authored “Check-in Never Checkout," a critically acclaimed book available on various platforms, with royalties supporting the noble cause of Muskaan PAEPID.
Testimonials
MR. SANJEEV KAPOOR
Celebrity Chef, Padmashri,
TV Host & Entrepreneur
Rattan has been a torch bearer and guiding light for the hospitality industry. He has seen it all. Over the years he has been an industry expert, professional, employee, employer, Co-founder for a pathbreaking hotel company, and above all a compassionate leader. He checked in at a time when India's destiny was being rewritten. Now with this book, he has shared his life learning of the hospitality industry interestingly and lucidly. It is a must-read for anyone from any walk of life. It will help them excel professionally while learning to maintain an elegant work-life balance.
MR. RAJIV KAUL
Erstwhile President, Leela Hotels & Resorts
I am delighted to see his wonderful book, which is a captivating mixture of memoir, skillful managerial analysis, and a masterful examination of the nuances of hospitality and service excellence. Rattan is a keen thinker, with a passion for mentoring and skill development. In his book he examines with wit and humor, the art and science of leading others, searching for the X factors that provide for impactful and inspirational leadership. Drawing on his rich and vast experience, extended over multiple counties and cultures, Rattan deftly weaves amusing and insightful anecdotes into meaningful takeaways and learnings for the reader.
This honest, witty, entertaining, and enlightening book, generously sharing nuggets on leadership, guest engagement, service excellence, and more, promises to be a must-read for hoteliers and corporate professionals.
- Ajay K. Bakaya;
Managing Director, Sarovar Hotels
"Check-In, Never Check Out showcases Rattan's passion, energy, and insightful work. A treat for hospitality enthusiasts, this book offers valuable insights from his four-decade experience. From his successful tenure as President of Trident Hotels to building Carnation Hotels for Lemon Tree, Rattan's real-life experiences provide must-read learnings for all hoteliers, novices, and experts alike."
- Kapil Chopra
Founder & Chief Executive Officer, Postcard Hotels
"Rattan Keswani, a global hotelier, is an unwavering inspiration. Known for his deep understanding of the Indian hospitality industry, Rattan's analytical approach and thought-provoking insights have guided aspiring hoteliers.
His mentorship has made a lasting impact, shaping careers and driving excellence. In his captivating book, Check In, Never Check Out, Rattan unveils the world of hotel operations, showcasing the passion and dedication that define the industry. This beautifully written book captures the essence of hotel life, where it's not just a profession but a way of life."
- Manav Thadani
Founder Chairman, Hotelivate
"The plane journey back to India was so much more enjoyable while reading Check In Never Check Out! Thank you Rattan Keswani for the wonderful stories and memories! It’s a great read once you start and you don’t put it down till u get to the end! Will catch up soon as I am curious about some of the unknown characters:)"
Events
I've had the privilege of participating in numerous hospitality events alongside industry veterans, from panel discussions on future trends to networking galas and workshops focused on service excellence. These experiences have enriched my understanding of the industry and allowed me to forge valuable connections with seasoned professionals.
A Revered Hotelier Chronicles His Life
I learnt more from my team than they did from me; they were the catalysts for my success!
Enquire Now
Events
In Mr. Rattan Keswani’s world, no event escapes the touch of his hospitality magic. From hosting brainy bashes like GHC to rocking #ETTravelTourism Conclave, he doesn’t just attend or host events; he transforms them into unforgettable experiences. Stay tuned for updates on his activities; he’s the hospitality superhero making every event a Keswani celebration!